Emotional contagion is foundational to human’s ability to experience empathy. However, this skill is not limited to face-to-face interaction.
Admitting to you that writing is my one thing feels fraudulent now, because my actions don’t mirror my words on this one. Apart from what I’m writing for clients at work or for my grad school assignments, it’s rare to find me practicing the trade. I have a hard time holding myself to a habit of daily journaling, let alone submitting essays for publication.
One of my favorite projects of the past few years was supporting the research and syndication of an agency white… Read more Customer Expectations Demand Brands to Staff Round-the-Clock Social Media Teams